Job Details

Position Summary

The Marina Dock Hand is responsible for providing safe, friendly, and efficient service to marina guests while assisting with daily dock operations. This rolesupports boaters with docking, fueling, loading/unloading, and general marina maintenance, helping ensure a positive and memorable guest experience.

Key Responsibilities

Guest Service

• Greet and assist boaters in a friendly and professional manner

• Help guide boats safely to slips and docks

• Assist guests with loading and unloading equipment and personal items

• Answer basic questions about marina services, amenities, and safety guidelines

Dock & Marina Operations

• Secure boats using proper docking and mooring techniques

• Monitor dock areas for safety hazards and maintenance issues

• Assist with fueling operations

• Maintain cleanliness of docks, walkways, and marina facilities

• Perform basic maintenance tasks such as trash removal, washing docks, and organizing equipment

Safety & Compliance

• Follow all marina safety procedures and regulations

• Assist with emergency response procedures as needed

• Monitor weather conditions and water activity

• Report unsafe conditions, incidents, or equipment issues immediately

• Ensure proper use of personal protective equipment

Equipment & Facility Care

• Safely operate marina carts, pumps, hoses, and tools

• Maintain fuel dock equipment and supplies

• Help with setup and breakdown of marina equipment and events

• Store equipment properly at the end of shifts

Team Support

• Work collaboratively with marina staff and other resort departments

• Assist with special projects and seasonal duties as assigned

• Maintain clear communication with supervisors and coworkers

Qualifications

Required

• Boaters license required (or ability to obtain one)

• Ability to swim

• Comfortable working around water and boats

• Strong customer service skills

• Reliable attendance and punctuality

• Ability to work flexible hours, including weekends and holidays

Preferred

• Prior marina, boating, or waterfront experience

• Basic knowledge of boating safety and navigation

• Experience handling ropes and docking lines

Physical Requirements

• Ability to lift up to 50 lbs

• Stand, walk, and work outdoors for extended periods

• Ability to bend, reach, climb ladders, and balance on docks

• Comfortable working in varying weather conditions (heat, rain, wind)