Job Details

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Overview

A Sales Consultant will be responsible for performing customer service duties accurately and timely, in accordance with all company programs, policies, and procedures. This includes ensuring proper customer education and follow-through on customer maintenance and repairs.

Responsibilities

• Greet and thank each customer courteously, providing fast and friendly service.
• Promote sales by explaining benefits of services and products.
• Perform vehicle inspections, print maintenance requirements, and promote needed products and services.
• Execute all sales duties per company policy, including pricing, promotions, suggestive selling, and stocking merchandise.
• Attend weekly store meetings to review safety, policies, and product updates.
• Monitor customer service area and assist with opening and closing the store.
• Assist in inventory control, report generation, merchandising, advertising, and promotions.
• Prepare sales documentation and conduct sales transactions accurately.
• Manage ticket average and profitability, and maintain store appearance and equipment.
• Build effective customer and staff relationships, handle complaints courteously, and ensure a clean environment.
• Follow policies, procedures, and safety regulations, including PPE use.
• Maintain communication with management and assist in training new employees.
• Perform other duties as assigned.

Job Requirements

• Must be 18 years or older.
• Availability to work holidays, weekends, and after hours.
• Reliable transportation and ability to learn technical concepts.
• Ability to operate a computer, vehicles, and handle hazardous materials.
• Physical ability to work outdoors, stand for long hours, and lift up to 75 pounds.
• Legal authorization to work in the U.S. and pass background checks.

Preferred Skills

• High school diploma or GED.
• Experience in automotive shop environment.
• Valid driver's license, strong communication, sales skills, and ability to work independently or in a team.

About MFA Petroleum Company

MFA Petroleum, a subsidiary of MFA Oil Company, operates convenience stores and a Big O Tires franchise, providing fuels, lubricants, propane, and energy solutions across several states.

Benefits

Comprehensive benefits including competitive wages, paid time off, holidays, profit sharing, health insurance, 401(k), and professional development opportunities.

Our Culture

Core values include putting customers first, being tenacious, and leading by example, emphasizing respect, integrity, accountability, and empathy.

Growth & Development

Opportunities for advancement, on-the-job training, and educational support are available for employees.