Job Details

Focus on the Family has nearly 700 employees who work to achieve the mission of enriching the lives of families, engaging the culture, advocating for life and spreading the Gospel of Jesus Christ. Our Branson Retreat Center has helped transform thousands of marriages. Join our team where the work is meaningful, the culture is rewarding and the purpose is eternal.The Lead Housekeeper position exists to help lead the housekeeping staff and guarantee a great guest experience by providing consistently high-quality accommodations with an inviting and clean atmosphere that will make guests feel at home.Essential Duties/Responsibilities:Maintains the FMI standard of cleanliness of Cottages/Guest Rooms; general cleaning of bedroom, bathroom, sitting area; Outer Area of deck, porch, rockers, and shuttersMaintains the FMI standard of cleanliness of Grace Chapel; general cleaning of upstairs chapel area, bathroom, and entry, and downstairs area counseling room, bathrooms, stairs, and sink areaMaintains the cleanliness of the Hospitality Center, general cleaning of floors, windows, bathroom, and counseling roomsTrains housekeepers on cleaning tasksChecks rooms and common areas for cleanlinessResponds to guests' special requests and reports complaints to SupervisorMonitors and replenishes cleaning productsParticipates in large cleaning projects as requiredEnsures compliance with sanitation and safety policies in all areasOther Duties/Responsibilities:Must be able to work 40+ hours per week as neededMust be available to work evenings, weekends and holidays as neededIn the event of staff shortages or emergencies, will assist kitchen duties as neededServes, interacts, and is sensitive to the needs of the couples and guestsObserves and follows all Health Department CodesAttends and maintains Chemical TrainingPerforms other duties as assignedManagerial Breadth/Scope of Job:Oversee housekeeping staff dailyAssist in training employees in future locations; may also include travelServe as point of contact for primary vendorsMaintaining that the FMI quality cleanliness standards are always metWorking Environment/Physical Requirements:Must be able to pass a Post Offer Prehire Physical examMust be able to lift up to 40lbsMust be able to push/pull up to 25lbsMust be able to bend and reach above headRequires repetitive tasks/motions, good eye-hand-foot coordination, and good manual dexterity; Frequently requires bending, kneeling, crouching, and reachingSome exposure to gases, odors, fumes, cleaning chemicals, bodily waste, dust, and sharp utensilsOccasional holiday and weekend work is requiredJOB QUALIFICATIONS/REQUIREMENTSCharacter/Spiritual:Exemplifies Ephesians 5:1-2, “Therefore be imitators of God as dear children and walk in love, as Christ also has loved us and given Himself for us...”Pursues the Great Commission given by Jesus Christ in Matthew 28:19-20, “Go therefore and make disciples of all the nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit, teaching them to observe all things that I have commanded you; and lo, I am with you always, even to the end of the age.”Is a consistent witness for Jesus Christ; maintains a courteous, Christ-like attitude in dealing with people within and outside of Focus; adheres to the Standard of Moral Conduct ( and Statement of Faith ( ; upholds Focus on the Family's ministry in prayerPrays personally for Focus on the Family's staff and constituents and may occasionally lead in a public prayerEngages in Christian ministryDemonstrates behaviors aligned with FOF core values ( Characteristics:Must be detail oriented, dependable, self-motivatedMust have an even temperament that allows for working in a high-pressure, high-visibility environmentKnowledge/Experience:High school diploma or equivalent1-3 years of experience in housekeepingMust achieve and maintain Chemical Training CertificationSkills, Abilities, and Special Talents/Gifts:Strong customer service and people skillsAbility to read, write, and follow written and verbal instructionsFlexible in adjusting prioritiesAbility to work independently with very little immediate supervisionAbility to use industrial cleaning equipment and productsFlexibility to work various shiftsExcellent organizational and team management skillsPay Range: $15.00 to $17.04/hrApplication Materials Required: Cover Letter, Resume/CVApplication Materials Instructions: Please identify the job specific minimum qualifications you possess in your cover letter and be sure your resume includes any and all relevant experience to be accurately assessed against the qualifications listed in the posting. To apply, please submit the following application materials to this posting. 1. A current resume. Must include date ranges to include month and year (mm/yyyy) and whether the position was full time or part time. 2. A cover letter that specifically addresses the job requirements and outlines qualifications.Focus on the Family puts a high value on our team members and offers a unique benefit package.Employees scheduled for 20 hours or more per week are eligible for:Norton LifeLock ID Theft CoverageLegal Shield/ID Shield CoverageAFLAC403B Retirement PlanVacation Time & Vacation PayoutSick TimeHolidaysService AwardsCommunity Service DaysBookstore DiscountFitness CenterEmployees scheduled for 30 hours or more per week are eligible for all the above and:Medical PlanDental PlanVision PlanLife InsuranceDisability InsuranceFlexible Spending AccountsEAP (Employee Assistance Program)Tuition ReimbursementWarehouse Membership ReimbursementNote : This is a summary and should not be construed as future promises to continue to provide benefits as outlined above. For complete and definitive language, refer to the governing plan documents.*Temporary employees are not eligible for benefits, except for:Sick TimeBookstore DiscountFitness CenterTentative Search Timeline:Priority will be given to applications submitted by November 28, 2024. However, this posting will remain open until filled.The potential employee start date is December 9, 2024.Posting date: October 28, 2024Unposting date: ongoing until filledPosting contact email: ...@fotf.orgHelping Families Thrive in Christ! Focus on the Family is a 501c3 Christian Non-Profit Ministry.Job DetailsPay Type Hourly